Privacy Policy

Last updated: February 6, 2026

InventoryQuick is operated by CHAMBERLAIN DESIGN LLC, a New Hampshire limited liability company ("Company", "we", "us", or "our"). This Privacy Policy describes how we collect, use, and protect your information when you use our service.

1. Information We Collect

When you use InventoryQuick, we collect the following information:

  • Account Information: Email address, name, and password (securely hashed)
  • Inventory Data: Parts, suppliers, locations, purchase orders, and related business data you enter
  • Usage Data: How you interact with the application (pages visited, features used)
  • Device Information: Browser type, IP address, device type for security and optimization

2. How We Use Your Information

We use your information to:

  • Provide and maintain the InventoryQuick service
  • Process your inventory management operations
  • Send important service updates and security alerts
  • Improve our product based on usage patterns
  • Provide customer support when you contact us
  • Process billing and payments for paid plans

3. Data Storage and Security

Your data is stored securely using industry-standard practices:

  • Authentication: Powered by Auth0 with enterprise-grade security
  • Database: PostgreSQL database with encryption at rest and in transit
  • Infrastructure: Hosted on secure cloud platforms (Railway, Vercel)
  • Payments: Payment processing handled by Stripe (PCI compliant)

4. Third-Party Services

We use the following third-party services:

  • Auth0: Authentication and user management
  • Stripe: Payment processing for paid subscriptions
  • Vercel: Frontend hosting and deployment
  • Railway: Backend API and database hosting
  • Sentry: Error monitoring and performance tracking

Each service has its own privacy policy governing their data practices.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties except:

  • With service providers necessary to operate InventoryQuick (Auth0, Stripe, etc.)
  • When required by law or to protect our legal rights
  • With your explicit consent

6. Your Rights

You have the right to:

  • Access: Request a copy of your data
  • Export: Download your inventory data as CSV
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Object: Object to certain data processing activities

To exercise these rights, contact us at support@inventoryquick.com.

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal or compliance reasons.

8. SMS Notifications

If you opt in to SMS notifications, we collect and store your phone number to send inventory alerts such as low stock warnings, purchase order updates, and delivery confirmations. Your phone number is verified via a one-time code and stored securely. SMS messages are sent through Twilio, our third-party messaging provider. You can opt out at any time by replying STOP to any message or disabling SMS in your account settings. We do not share your phone number with third parties for marketing purposes. For more details, see our SMS Notifications page.

9. Cookies and Tracking

We use essential cookies to maintain your login session and remember your preferences. We do not use tracking cookies for advertising purposes.

10. International Data Transfers

Your data may be stored and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

11. Children's Privacy

InventoryQuick is not intended for use by individuals under 18 years of age. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the application. Continued use of InventoryQuick after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email: support@inventoryquick.com